Business Support Resources
Stay organized.. Essential documents & advice at your fingertips.
Downloads
There's a lot of tedious stuff you have to have in place if you're running a busy clinic. And there's even more if you have associates or employed staff.
This page is part of our determination to do the boring stuff for you - leaving you free to get on with helping patients, confident that you've done what you can to meet your legal obligations.
**We'll be updating this regularly over the coming weeks, so do check back to keep up with new resources.**
Almost everything we provide is free to our members:
- Employment and Associate Contracts
- Clinic and Employee Handbooks
- EDI policy
- First Aid Risk Assessment
- and more coming soon!
Complaints Policies

Osteopathic Clinic
Complaints policy template for Osteopathic clinics

Chiropractic Clinic
Complaints policy template for Chiropractic clinics

Sole Osteopath
Complaints policy template for sole Osteopaths

Sole Chiropractor
Complaints policy template for sole Chiropractors
Consent

Suggested Consent Policy
Description

Intimate Procedure Consent Policy
Description
Human Resources Policies

Anti-Harassment
Ready-to-go Anti-Harassment pack

Equality, Diversity, Inclusion
Template EDI Policy
Contract Templates
We have made every effort to ensure that the contract templates we provide are legally sound, but we are not solicitors (for which we are very grateful!). We have to point out, therefore, that you use these templates at your own risk and we strongly advise that you run them past a qualified person before you finalise them.
We recommend Caroline Robertson at ActifHR, who helped prepare our templates in the first place. She will charge only a minimal fee to ensure they're up to scratch (and unless you change the wording drastically you only need to have one contract checked - you can then use it for all your Associates).

Associate Agreement
Non-compete restriction by fee

Associate Agreement
Non-compete restriction by radius
Marketing & Advertising

ASA Osteopathic Guidance
ASA/CAP accepted conditions that Osteopaths can claim to treat.

ASA Osteopathic Guidance
Guidance for marketing claims for pregnant women, children and babies

ASA Chiropractic Guidance
Advertising Standards Authority review and guidance for marketing claims.
Communications

GP Tests Request Letter
Suggested template for requesting diagnostic tests from GPs
Handbook Templates

Clinic Handbook
Handbook for all clinic personnel

Employees Handbook
Handbook explaining employees' rights