Osteopathy and Chiropractic in Practice - Real World Problems

Consent & Complaints

Thursday 18th April 2024

About The Event

Osteopaths (and chiropractors) who are the subject of a complaint find themselves under enormous stress - the process is long-winded and opaque.  The most common cause of complaint is poor communication, and a very significant factor is the failure to get valid consent for treatment.

This free event will examine what is meant by "valid" consent, when you should get it, how you should get it, and the language you should use to ensure that your patients are in no doubt as to your proposed treatment plan.

Book Now to Avoid Disappointment!

We're bringing our TV studio to Swansea, so this is going to be a great fun event.  It's open to all osteopaths and student osteopaths, and ...it's completely FREE!

We're even providing wine and nibbles, to make it a truly social CPD show.

However, the Lecture theatre (room 126 in the Glyndwr Building) only has space for a certain number, and our gallery, lights and cameras are taking up some of that.  So it's important that you register now to secure a seat (and a glass of wine!).


What's In It For You?

First, a better understanding of what the law requires of you in your practice, and how the GOsC's Professional Conduct Committee (to all intents and purposes a court) will evaluate your actions if you are the subject of a complaint.

Second, the opportunity to exchange views on possible scenarios with subject matter experts as well your fellow osteopaths.

You'll also hear how real-life cases have been handled by the PCC and the impact on the osteopaths concerned.

And you'll also receive a personalised certificate showing that you have achieved one of the mandatory components of your triennial CPD.

Although the event is being laid on for the osteopaths and student osteopaths at Swansea University, the matters under discussion are equally relevant to chiropractors - the rules and procedures are very similar.  Chiropractors and student chiropractors are very welcome to attend - it'd be a great opportunity to build some bridges between the professions!

Where and When

The show starts at 7:00pm in Lecture Theatre 126, in the Glyndwr Building at Swansea University (Singleton Campus).

Doors will open at 6:30, but we'll have wine and nibbles available from 6:00.

The live broadcast will end at 8:30, but the discussion will continue till 9:30 (more wine and nibbles, if there's any left!).


Glyndwr Building, Rm 126
Swansea University
Singleton Park

There’s plenty of parking throughout the campus.
The university charges £2 for 4 hours' parking after 4pm.

The link below gives more details.



Fantastic CPD - professional and laid back at the same time, it makes CPD enjoyable - many thanks to all of you!

Matthew Abbott

Registered Osteopath, Sussex Osteopathy

I have been a member of APM for some years now and it has been a game changer in my CPD. Fabulous team of people and great customer service.

Morgan Fallon

Registered Osteopath, The VIP Clinic

APM are so dedicated to their members. They go the extra mile to make CPD and general clinical paperwork so much easier for us all.

Janet White

Registered Osteopath, Hampden Osteopathic